E-Service was formed in 2004 as the UK’s first dedicated and totally independent spares, service and after-sales support company, serving the amusement, gaming & vending industries.
Our primary focus has always been on growing our professional service business to meet the needs of the operator, and this has been made possible by the excellent commercial relationships that we proudly enjoy with component manufacturers worldwide. As new products are developed, we aim to include and support them – investing in training, spares and service units as necessary, to meet the challenge.
Guided by Mike Clokie and his team, E-Service has grown to become the industry’s largest independent spares and service provider, supplying UK & Eire, with a free nationwide van delivery/collection service and a growing network of satellite E-Service centres across Europe.
But above all, the entire company philosophy is simple. We aim to provide the finest quality service or replacement product accurately, efficiently, competitively and reliably. That’s the E-Service promise.
A degree qualified Electronics Engineer with over 30 years industry experience and having run several businesses in the UK and mainland Europe, Mike prides himself on delivering excellent customer service and support and this ethos flows throughout the E-Service team.
Specialises in managing customer expectations and delivering excellent service, Arlet has worked at E-Service for 14 years. Pivotal in building the excellent reputation E-Service has developed within the industry and demonstrates both vision and enthusiasm to expand, improve the service offering of the company.
Paul has worked for E-Service for 11 years and developed his business and industry knowledge from time spent working in key departments within the company. With an exceptional wealth of parts & product knowledge Paul is dedicated to his role and prides himself on upholding the company values of great customer service & support that is the cornerstone of E-Service offerings.
A graduate from the University of Hertfordshire, Emma has achieved a BA (Hons) Degree in Mass Communications. Combining managerial experience with an entrepreneurial streak and a flare for growth on social media platforms, Emma has created a promotional platform for online influencers with a combined network in excess of 40,000 users.
Mark joined E-Service in May 2018 and, although new to the gaming industry, he brings a wealth of sales and management experience from previous roles. He is enjoying getting to grips with a whole new product range and building relationships with our client base.
Beccy brings an enthusiastic and can-do attitude to the E-Service office. With 10 years of admin and team management experience, Beccy thrives on completing her projects. Within her role at E-Service, Beccy continues to advance her knowledge of engineering and mechanical repairs.
K-Vikky to his friends and colleagues is a qualified Electrical & Electronics Engineer with over 18 years of experience working within the field of electronics. Demonstrating excellent customer service and support skills many customers rely on K-Vikky for help and assistance with all types of coin handling products.
Chris brings 35 years of industry experience to the E-Service team, after he joined at the beginning of 2019. He is enjoying this new challenge and chapter of his life, and being a member of the E-Service family.
The E-Service brand, philosophy and know-how is being progressively rolled out across Europe’s major markets for gaming, amusement and vending.
If your business operates beyond the UK, and you would like to make use of the E-Service network of associate companies – all offering similar levels of service, support and reliability in their region – contact us directly at HQ (Red Marker), or any of the following offices:
E-Service Europe Limited is a UK company with business registration number 05686273
“E-Service” and other variations are all trading styles and representations of E-Service Europe Ltd.
The company is registered for UK VAT under VAT Group GB 421 6056 85
The business is registered at its UK HQ:
Unit 2-4, Travellers Close, Welham Green, Herts, UK AL9 7JL
This website is administered and updated by E-Service and all details within this website are provided in good faith and, to the best knowledge of E-Service, are entirely accurate
Any notices or comments or concerning the content of this website should be addressed to the Managing Director at the above address.