E-Service & Rimini Systems Create TITO Installation Partnership

The industry can now turn to E-Service for a complete installation package for Rimini Systems Guardian TITO solution, including staff training and ongoing support.

“We are able to optimise our business by outsourcing the installation and field service for Guardian TITO to E-Service,” says Rob Wheeler, Managing Director Rimini Systems. “E-Service is an ideal partner with an established track record, offering additional services such as network installation – giving customers a complete solution. I am extremely pleased with how quickly and comprehensively the E-Service team has become skilled with all aspects of Guardian TITO. This key partnership allows for the continued deployment of Guardian TITO, which is installed in 200+ locations throughout the UK.”

“Once introduced to the Guardian TITO system, I knew immediately that this was a product we wanted to be involved with,” adds Mike Clokie, Managing Director of E-Service. “The functionality and real-time information delivery to an AGC operation was a step change for the industry. Once we get the green light from Rimini Systems that a system is required our field support team takes over. We manage the process closely, keep all stakeholders informed on progress and take complete accountability for the final project delivery of a network infrastructure specifically tuned for the AGC environment. All of this incorporates an in-depth understanding of the machine software and hardware and is rounded off by a thorough system training on site. From soup to nuts – E-Service covers all stages of the process.”

 E-Service has forged a name for itself within the gaming and amusement industry. With an uncompromising pursuit of  quality and an association with best of breed products. E-Service holds a privileged position delivering mission-critical turnkey solutions to casinos and high end AGCs throughout the UK.  Rimini Systems is a leading independent provider of systems to the UK land-based gaming sector and has provided its proven cashless payment technology to more than 800 venues country-wide, with £200m+ cashless transactions securely processed over the last five years.

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